How can we help?
Partnered with Stripe, we offer a seamless monthly subscription with automatic payments. Your billing date remains consistent, matching the day you initially subscribed. In months without that date, billing occurs on the last day, ensuring continuous service. For instance, starting on January 31, your subsequent bills fall on February 28 (or 29 in leap years), March 31, April 30, and so forth.
Configure an automatic yearly recurring payment in Stripe.com. It operates on the same principle as our monthly subscription, with payments consistently occurring on the same day each year.
Certainly, you have the freedom to upgrade at any time that suits you. When you decide to make the switch, we calculate the prorated value of your remaining monthly subscription and apply it as a discount towards your annual subscription fee. There's no need to wait until your monthly subscription naturally concludes, giving you greater flexibility and control over your subscription choices.
Generally, we maintain a no-refund policy for yearly subscriptions, particularly because they are offered at a reduced rate compared to monthly subscriptions. However, if you encounter objective reasons that necessitate the cancellation of your subscription and hinder your usage, we encourage you to reach out to us at support@cyphertradingbot.com for further assistance.
At Cypher Trading, we appreciate our clients' support and offer an affiliate program to reward those who refer new clients.
Getting Started: Interested? Contact us at support@cyphertradingbot.com to begin your successful referral journey.
To ensure optimal portfolio execution, a minimum account balance of 1,500 USDT is necessary.
You can add funds to your account at any time, and doing so poses no concerns. Simply transfer the funds to your account as you normally would. The Cypher algorithm will automatically adjust to utilize the new balance. Instructions on transferring funds from SPOT to Derivatives can be found in our knowledge base here.
If you wish to withdraw funds from your exchange account, please reach out to us first at support@cyphertradingbot.com. Before processing the withdrawal, we may need to take certain steps, such as closing positions and canceling pending orders. Once these actions are completed, we will inform you that you can proceed with your withdrawal and resume trading.
Our primary reason for this procedure is to ensure responsible risk management. By temporarily adjusting your account's position size relative to the new balance at the time of withdrawal, we aim to prevent any disproportionate increases that might occur. This approach helps safeguard your trading experience and account stability.
While you have the freedom to withdraw funds from your account at any time, we strongly recommend reaching out to us at support@cyphertradingbot.com before initiating a withdrawal. Our team will assist by closing any open trades and canceling pending orders, ensuring that your subsequent trades can proceed seamlessly and without complications. This precautionary measure is in place to mitigate risk and maintain a smooth trading experience.
On the other hand, adding funds to your account is a straightforward process and can be done without any concerns or restrictions.
Absolutely not. You don't have to invest time in researching or acquiring knowledge about cryptocurrency trading. The entire trading process is fully automated. All you need to do is install the bot, and you can simply sit back and watch your account balance grow over time.
You should have Tether (USDT) only in your account. Please avoid holding any other cryptocurrencies in your Futures account, as this can disrupt the smooth operation of our automated software.
If you want to use our trading services on Binance, Bybit, KuCoin, and Huobi Futures, we recommend transferring your Tether (USDT) to a Futures account and keeping it there. For Binance, specifically, please deposit your USDT in the USD-M Futures account. You can find detailed guides on how to open and transfer funds to your Futures Account for all the compatible exchanges in our knowledge base.
Your funds are never stored by Cypher. We are not a trading platform, and we do not handle or trade your fiat or cryptocurrency funds. When you deposit your funds, they are placed in one of our supported exchanges, including Binance, Bybit, Kucoin, and Huobi. These are third-party exchange platforms where our algorithm executes trades on your behalf. Importantly, we never have access to your assets and can only open and close trades. This means you maintain complete control over your funds at all times.
Setting up your bot is straightforward. For a more detailed guide on the full process, please visit our knowledge base.
First, create an account on our online dashboard and choose a subscription. Complete the process via Stripe, and you’ll receive a confirmation email to confirm your account is active.
Use the password and your email you set up initially to log in. Once logged in, you’ll access our Dashboard where you can enter your API keys and select your risk profile.
From that point on, our automated trading software manages your account and trades on complete autopilot.
Please visit our knowledge base for detailed instructions for exchange setup and integration with Cypher.
Security is of paramount importance here at Cypher Trading, and we ensure that all our customers trade safely and securely. That's why we urge you to set IP whitelists for your API keys to allow only our IP to utilize the API. Detailed instructions for each exchange can be found in our knowledge base. The reason for this precaution is that we want to avoid any responsibility if our customers allow untrusted API connections, which could potentially cause issues with our algorithm.
This site is not a part of the Google website or Google Inc.
Additionally, This site is NOT endorsed by Google in any way. Google is a trademark of Google, Inc.
Disclaimer: Futures trading involve substantial risk.
Investments can fall and rise and you may get back less than you invested.
Past results don't guarantee future results.